COVID-19 Update

By Michiel van Mourik

Dear Customer,

 

We would like to provide you with an update about our business operation in this challenging time for us all.

 

The ShipitSmarter Team is undertaking robust measures to ensure we can continue to assist, advise and supply you with the right solutions,

information, and advice that are essential to the services (which keep your vital processes running).

 

Even though we are taking our fair share of responsibility to stop the spreading of COVID-19 and work remotely with limited personal contacts,

we are working with full capacity and therefore able to offer service and assistance as always.  We are committed to providing you with the highest level of service and will not

compromise on the quality we offer. We can confirm the following:

 

  • The ShipitSmarter System remains operational 24/7/365
  • In case of immediate assistance or request for changes, contact our Customer Service Desk by raising a: “Ticket”.
  • Pending projects are processed as planned including the dedicated project managers
  • In case of any questions or remarks feel free to contact your Account Manager.

 

We hope to have informed you sufficiently.

 

With kind regards | Met vriendelijke groeten | Mit freundlichen Grüssen,

ShipitSmarter